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  • Port 35723 is required for shipping logs to Logstail Platform. Make sure you have this destination port open. For security reason we suggest only allowing traffic to our host.
  • For packets collector Npcap is required. There is an installation option when installing the collector. If it does not get installed correctly you can manually install it from here.
  • To install the Security Monitoring (SIEM) collector you must first get in touch with us. Also this collector is included in the Enterprise Plan.
  • If the SIEM collector fails to install, try running the following command in the CMD
  • If you wish to ship data from a non-supported source contact us and we will develop this source at no-cost.

If you encounter further issues or need help setting up your Logstail Windows Agent, feel free to contact us and we will guide you.


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